Why AWS Support?
AWS Partner-Led Support (PLS) empowers you to offer high quality support, leveraging specialized tooling and knowledge built on the experience of AWS Support. PLS allows you to rapidly resolve common issues, and provides you with premium access to AWS resources on behalf of your customers when required. Monitor the health of your customer environments by leveraging automated alerts that help you avoid disruption and accelerate issue remediation, along with guidance to monitor support cases, and best-practices for engaging with AWS Support.