Overview
This is a repackaged open source software product wherein additional charges apply for supplementary services.
UVdesk is open source and free ticketing based help system with multi-channel and integration support with your preferred MarketPlace, Ecommerce Store, Website Upfront forms and Email
What advantages does the Hossted uvdesk deployment offer over the standard uvdesk community edition?
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Hossted Dashboard: With the Hossted CLI and Dashboard, you can easily manage your uvdesk application. From setting up your custom domain to monitoring your uvdesk instance, our tools provide you with complete control over uvdesk. To register to the Hossted dashboard - run the next command in the instances's terminal -
# hossted register -
Instant Deployment: Hossted provides a solution for deploying uvdesk that takes less than 5 minutes. See how simple it is in the attached video.
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Advanced Security Measures: Hossted enhances uvdesk security with best practices, built-in SSL, secure access, and guidelines for routine image updates. It ensures top-tier protection through regular scans and updates, boosting application safety levels.
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Enhanced Support (optional): uvdesk deployment through Hossted includes affordable, high-quality support, cloud integration assistance, and expert community input as a cost effective additional service.
Deploy uvdesk securely with Hossted and elevate it from its community edition to an enterprise solution. Our DevOps team is always ready for any uvdesk related queries.
Visit https://support.hossted.com to connect with us. We can schedule a call at your earliest convenience. With Hossted, uvdesk is not just a download, it's a secure, supported, and controlled uvdesk deployment for your organization.
Got questions about uvdesk, we've got answers!
Hossted Premium Support helps uvdesk users as well. It is used by thousands of companies worldwide and are designed to be your go-to resource when you need help with:
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Installation Assistance: Stuck in the setup process? Don't worry, we'll guide you through the basic steps of installation, configuration, and usage over a call or online chat.
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Troubleshooting: If uvdesk is giving you a tough time, we're here to help. We'll work together to identify and isolate the cause of any issues. Whether you need assistance interpreting traces and dumps for installation and code-related problems, we've got your back.
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Known Defects & Fixes: Come across a bug in the program? We'll navigate you to available corrective service information and help you obtain any necessary patches from the open source supplier.
Reach out to us at https://support.hossted.com for help with uvdesk or any other Open Source issue.
Highlights
- Get live support for UVdesk from experienced DevOps - with deployment and migration assistance.
- Updated and secured UVdesk, packaged with additional enterprise features.
- Video support within one business day of your query.
Details
Typical total price
$0.223/hour
Pricing
Instance type | Product cost/hour | EC2 cost/hour | Total/hour |
|---|---|---|---|
t2.large | $0.14 | $0.093 | $0.233 |
t2.xlarge | $0.14 | $0.186 | $0.326 |
t2.2xlarge | $0.14 | $0.371 | $0.511 |
t3.large Recommended | $0.14 | $0.083 | $0.223 |
t3.xlarge | $0.14 | $0.166 | $0.306 |
t3.2xlarge | $0.14 | $0.333 | $0.473 |
t3a.large | $0.14 | $0.075 | $0.215 |
t3a.xlarge | $0.14 | $0.15 | $0.29 |
t3a.2xlarge | $0.14 | $0.301 | $0.441 |
m3.large | $0.14 | $0.133 | $0.273 |
Additional AWS infrastructure costs
Type | Cost |
|---|---|
EBS General Purpose SSD (gp2) volumes | $0.10/per GB/month of provisioned storage |
Vendor refund policy
Per purchased plan
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
bugfixed
Additional details
Usage instructions
To reach your application: After a successful deployment, locate the Public IP Address and paste it into your browser address bar. The page might take a few minutes to appear. UVdesk will answer on https. Credentials will be available in VM's message of the day (and /etc/motd file)
Resources
Support
Vendor support
Visit us online at https://hossted.com/support/ or email us: support@hossted.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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