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    Cloud Storage Security Premium Support and Professional Services

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    Sold by: Cloud Storage Security 
    Premium Support by Cloud Storage Security (CSS) gives you access to professional customer service experts who can help you maintain and support your CSS products. Our team of highly qualified AWS experts are available to help deploy, maintain, and operationalize your CSS products so you can get the most value from your purchase.
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    Listing Thumbnail

    Cloud Storage Security Premium Support and Professional Services

     Info
    Sold by: Cloud Storage Security 
    Request private offer

    Overview

    Overview

    Supporting your team in being successful with CSS is our top priority. Our professional services are designed to ensure you get timely responses to your most urgent support needs. Along with support we also offer professional deployment services where we can help you deploy and integrate our solutions with AWS services like AWS Security Hub, AWS CloudTrail Lake, and more. Our team also offers training around your schedule to provide a deep understanding of our products and guidance on preventing malware from infiltrating your AWS environment and securing sensitive data.

    What’s Included

    We offer support plans as well as professional services packages with different tiers that you can purchase depending on your needs.

    For our support plans we offer technical support via email, phone, and video conferencing where we can help troubleshoot issues, assist with product updates, and perform quarterly health checks with dedicated engineers.

    For our professional services plans we offer help with deployments, including multi-account deployment, enabling integrations with several AWS services, licensing and entitlement assistance, and training and roadmap sessions tailored to your schedule.

    Highlights

    • Dedicated support engineer who can provide timely responses to urgent support asks and quarterly health checks on your CSS products.
    • Professional deployment of our products into your AWS environment, which includes air-gapped network support, right-sizing permissions, licensing / entitlement, and multi-account onboarding.
    • Customized training and quarterly reviews by our AWS experts to ensure you’ve operationalized our products and features to ensure you’re following best practices and cost-effective optimizations.

    Details

    Sold by
    Cloud Storage Security 
    Categories
    Implementation 
    Premium Support 
    Training 
    Delivery method

    Pricing

    Custom pricing options

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    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Support

    Vendor support

    With subscription to this offer, you have access to our team of AWS experts to help deploy and maintain your CSS products. If you have any questions please reach out to one of our experts at

    Get support

    Software associated with this service

    Antivirus for Managed File Transfers - PAYG with 30 DAY FREE TRIAL
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    Easily scan incoming files for malicious code when exchanging data using AWS Transfer Family. Scan up to 500 GB for free during your trial. Additional data scanning will result in PAYG charges.
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    Antivirus for Amazon S3 - BYOL and GovCloud 30 DAY FREE TRIAL
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    Prevent malware from infiltrating AWS storage. Scan 500 GB for free during your trial.
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    Data Loss Prevention (DLP) for Amazon S3 & EC2 - PAYG 30 DAY FREE TRIAL
    By Cloud Storage Security
    Discover and protect sensitive data and personal identifiable information (PII) in Amazon S3 and Amazon EC2 to support compliance and security mandates. Scan up to 500GB for free during the 30 day free trial.
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    Antivirus for Amazon S3 - PAYG with 30 DAY FREE TRIAL
    By Cloud Storage Security
    Prevent malware from infiltrating AWS storage. Scan up to 500 GB for free during your trial. Scanning more than 500 GB during your 30 day trial will result in PAYG charges.
    View product