Overview

Supporting your team in being successful with CSS is our top priority. Our professional services are designed to ensure you get timely responses to your most urgent support needs. Along with support we also offer professional deployment services where we can help you deploy and integrate our solutions with AWS services like AWS Security Hub, AWS CloudTrail Lake, and more. Our team also offers training around your schedule to provide a deep understanding of our products and guidance on preventing malware from infiltrating your AWS environment and securing sensitive data.

What’s Included

We offer support plans as well as professional services packages with different tiers that you can purchase depending on your needs.

For our support plans we offer technical support via email, phone, and video conferencing where we can help troubleshoot issues, assist with product updates, and perform quarterly health checks with dedicated engineers.

For our professional services plans we offer help with deployments, including multi-account deployment, enabling integrations with several AWS services, licensing and entitlement assistance, and training and roadmap sessions tailored to your schedule.