Overview
BMC Helix Operations Management uses monitoring, advanced anomaly detection, artificial intelligence and machine learning (AI/ML)-based event management and root cause isolation, open integrations, and intelligent automation to reduce MTTR and maximize service performance and availability. BMC Helix Operations Management is a key component of the BMC Helix Platform, the only end-to-end, AI-driven, SaaS platform that gives organizations the ability to manage the complexity and scale of IT operations while delivering fast time to value, ease of use, integration via open APIs, and reduced operational costs
Price is per : 100 Resource Unit (ITOM Standard License)
Highlights
- Proactive alerts and notifications: Avoid downtime by using predictive capabilities and taking action before a service impact occurs. Service-centric monitoring: Monitor infrastructure from end to end, including views of business services.
Details
Typical total price
$28.40/hour
Pricing
Instance type | Product cost/hour | EC2 cost/hour | Total/hour |
|---|---|---|---|
t2.2xlarge | $28.067 | $0.371 | $28.438 |
t3.2xlarge Recommended | $28.067 | $0.333 | $28.40 |
Additional AWS infrastructure costs
Type | Cost |
|---|---|
EBS General Purpose SSD (gp3) volumes | $0.08/per GB/month of provisioned storage |
Vendor refund policy
We do not currently support refunds, All fees are non-refundable.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Login to your EC2 instance with the user 'ec2-user' that you created via AMI. Execute the following commands:
cd ~/mtx_bin Run the following command: ./prepar_harbor_env.sh
After deploying Harbor DTR, you can log in to the Harbor Images repository via your browser using:
http://
Username: admin Password: Harbor12345
Navigate to 'Projects' (in the left pane menu), click on 'bmc', and verify that you have all images & artifacts listed below:
bmc/lp0mz 20 bmc/lp0oz 14 bmc/lp0lz 96 bmc/la0cz 38
Once the Harbor repository is ready as PUSH and PULL DTR, you can continue to configure and deploy the software images based on the attached instructions link and prerequisites of your choice.
Optional: Integrate with AWS CloudWatch Logs to ingest the solution's logs. If you are interested in sending the solution's logs to our CloudWatch Logs module, please follow the instructions in the following link:
Please note that if you choose to integrate the solution logs with CloudWatch Logs, additional costs may apply. Usage of Amazon CloudWatch services is subject to the pricing and billing policies set forth by Amazon Web Services (AWS). Any charges incurred as a result of integrating the solution logs with CloudWatch Logs are the responsibility of the end user.
Resources
Vendor resources
Support
Vendor support
support-matrix@matrix.co.il Fast-response support channel that is staffed 9x5 with experienced and technical support engineers, based on the SLA offered. (Production failure - up to 1 hour to respond)
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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