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The Backup Solution That Comes With a Support Team
What do you like best about the product?
Clumio's native AWS integration makes it an excellent fit for our business. I've never experienced a company with the level of proactive support of Clumio.
What do you dislike about the product?
There is quite a bit of setup on the AWS side, but it is for a benefit in the end.
What problems is the product solving and how is that benefiting you?
The "air-gapped" functionality of this backup solution is perfect in a world with major corporate concerns for data security from nefarious actors.
Recommendations to others considering the product:
If you're looking for a cloud-native backup solution and excellent support, Clumio is a top-shelf choice. I have been impressed with their proactive support at every turn. They are aware of issues before I even have a chance to see them. Leveraging AWS's native tools means excellent performance and stability of backup and restore operations.
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Relieved
Hi,
I have been using EC2 AWS instances since a few years now. I am not an expert at data storage and backup. The instant I learned about Clumio I was hooked. It made so much sense to get a reliable backup copies of my AWS instances, and encrypted too! Plus it just happens in the background with no worries and all this at a very reasonable price.
Thanks
Excellent product!
Clumio is truly an outstanding product. The deployment process, management, usability, and insight have been great. I believe it is the best solution on the market right now.
Simple and excellent solution for data protection challenges with fantastic people supporting it!
What do you like best about the product?
The simplicity of implementation along with the support staff around the solution made the rollout quick and easy. Clumio's support staff (Puneet, Kedar, Yash, and Vijish) are proactive and responsive, providing easy solutions to Clumio-identified data protection issues. However, our sales team of Marc Anderson and Luke McCleary were top notch, from first introductions to regular check-ins to ensure our implementation was smooth and provide information on upcoming feature updates.
What do you dislike about the product?
The product is still a bit young and some common UI features, such as dashboard drill-down, are still in the works.
What problems is the product solving and how is that benefiting you?
We are not having any issues with Clumio. We have seen our backup windows decrease along with the amount of resources required to manage our data protection processes.
Recommendations to others considering the product:
If you are looking for a simple solution to the complex challenges of data protection, reach out to Clumio.
Forward thinking company with phenomenal software capabilities!
What do you like best about the product?
The elimination of physical and on-prem backup management
What do you dislike about the product?
Nothing, no real downsides so far.......
What problems is the product solving and how is that benefiting you?
We wanted to eliminate the need for on-prem backup systems, reduce costs, and allow for rapid recovery of our systems. Clumio checks all of the boxes.
Clumio: The Backup Headache Medicine
What do you like best about the product?
There really is a tie for what I like best about Clumio:
First is the ease of setup. 10 minutes and you are ready to backup vSphere VMs. another 10 and AWS EC2/RDS is covered. No storage arrays to configure and maintain, no tape libraries, no media management, no guest OS agents to update and troubleshoot.
The second is how proactive their support is. Yes, I said proactive. If issues happen in my backup, I get an email from a live person in their support team before I have even had a chance to wrap my head around the automated support email.
First is the ease of setup. 10 minutes and you are ready to backup vSphere VMs. another 10 and AWS EC2/RDS is covered. No storage arrays to configure and maintain, no tape libraries, no media management, no guest OS agents to update and troubleshoot.
The second is how proactive their support is. Yes, I said proactive. If issues happen in my backup, I get an email from a live person in their support team before I have even had a chance to wrap my head around the automated support email.
What do you dislike about the product?
The permissions in the Clumio console are still a little too broad, without much granularity for who has access to what specific portions.
What problems is the product solving and how is that benefiting you?
Since migrating to Clumio, we no longer have to maintain, and life-cycle expensive storage arrays and tape libraries just to maintain our backup infrastructure. This has allowed us to reduce overall cost year over year. In addition, Clumio has enabled us to get true off-site backups for all critical systems, and has reduced our backup window days to hours, allowing for more agility in planning maintenance windows.
Recommendations to others considering the product:
Give them a serious consideration for backups. I was able to reclaim a significant amount of time for myself and my team but not having to manage traditional backup infrastructure.
Very satisfied early adopter of Clumio services
What do you like best about the product?
Clumio proactively reached out to my organization with an informational but brief introduction. As we explored Clumio's offerings, Clumio made certain to listen to our needs, listen to our concerns, and address both. We adopted Clumio just as they released their initial service. Through their growth and through my organization's growth, they continued to proactively listen to us and kept us informed as the Clumio service developed and expanded. Additionally, their support division is exceptional - on the one occasion when the service encountered a minor problem, they proactively reached out to us so we knew what to expect in terms of resolution and timeline. Contacting their support for any questions means we connect, immediately, with a live engineer knowledgeable in our Clumio service. We're excited to be with Clumio as they continually expand and grow into new offerings.
What do you dislike about the product?
I really can't think of anything that we dislike - the service is great, as expected, and the control panel for accessing our account is easy to use.
What problems is the product solving and how is that benefiting you?
We had two full backup/retention services prior. The ability to roll these needs into one service has saved us administrative time (money for my nonprofit) as well as improving the budget control and transparency of these critical services. As a result, my organization's Risk Register has benefited which marks my organization as a reliable steward of its data and knowledge.
VERY FAST BACKUP AND RESTORE SPEED, VERY PROMPT SUPPORT
What do you like best about the product?
Recovery Speed and prompt, effective support
What do you dislike about the product?
Nothing so far, will start NAS/DB backup soon
What problems is the product solving and how is that benefiting you?
We had throughput issue with replication to cloud. Clumio resolved this
Recommendations to others considering the product:
Great product for enterprise backup/recovery environments.
Great supports, very prompt and effective
Great supports, very prompt and effective
A SAAS Backup for Cloud Workloads
What do you like best about the product?
Airgap - Clumio brings us a separation between backups and production. They control the backup account and we cannot delete any of the backups.
Cost - Deduplication causes the solution to be more cost effective than other backups which are just snapshot managers
SAAS - You don't have to spin up backup servers and maintain them
Portability - Databases use true SQL backups instead of RDS snapshots. Servers use true file level backups
Monitoring - They proactively open a ticket and let you know if something is not getting backed up correctly
Cost - Deduplication causes the solution to be more cost effective than other backups which are just snapshot managers
SAAS - You don't have to spin up backup servers and maintain them
Portability - Databases use true SQL backups instead of RDS snapshots. Servers use true file level backups
Monitoring - They proactively open a ticket and let you know if something is not getting backed up correctly
What do you dislike about the product?
We stared using the RDS feature when it was in beta and have been very happy with it.
Clumio is rolling out new features at a quick pace and here are two that would be nice to have in the product and I believe are on the roadmap:
- More advance reporting for a backup that consists of many different AWS accounts
- Ability to backup S3 buckets
Clumio is rolling out new features at a quick pace and here are two that would be nice to have in the product and I believe are on the roadmap:
- More advance reporting for a backup that consists of many different AWS accounts
- Ability to backup S3 buckets
What problems is the product solving and how is that benefiting you?
Problem: Replace internally created backup scripts that have to be upgraded when AWS introduces a new RDS version.
Others: We looked at a number of other backup solutions and they either required us to maintain the cloud servers that ran the backup service or they were just a snapshot manager. They also required us to maintain the separate AWS account in order to get an airgap between the production and backup accounts.
Benefits: Simple to use which saves on time, has lowered our cost for backups and given us a higher level of security due to the Airgap between our accounts and the backup account.
Others: We looked at a number of other backup solutions and they either required us to maintain the cloud servers that ran the backup service or they were just a snapshot manager. They also required us to maintain the separate AWS account in order to get an airgap between the production and backup accounts.
Benefits: Simple to use which saves on time, has lowered our cost for backups and given us a higher level of security due to the Airgap between our accounts and the backup account.
Recommendations to others considering the product:
Get a demo and ask questions. The technical way the solution works is better than what a lot of other backups are doing.
Support is Really good and on Time
What do you like best about the product?
Immediate response on Mail and Call for support. Support Engineers are good and polite
Vijish
Sriraaj
Aashav
PUNEET
Yash
Kedar
Vijish
Sriraaj
Aashav
PUNEET
Yash
Kedar
What do you dislike about the product?
No such thing as yet. Just improve the portal and add file level Backup + Hyper V backup
What problems is the product solving and how is that benefiting you?
Backing up all the VM on Cloud is the main reason we are using Clumio. It takes the snapshot of the VM which is a good reason to use Clumio
Recommendations to others considering the product:
Go for it
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