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Cisco Duo - Essentials Edition

Cisco Systems, Inc. | 1

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External reviews

388 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Easy to deploy and use, great for security

  • June 27, 2018
  • Review verified by G2

What do you like best about the product?
I love the push feature. I love the fact that it's easy to deploy without any issues. It works fine and secures the authentication process.
What do you dislike about the product?
Nothing really. Everything about it works as i expect nd i have no issues.
What problems is the product solving and how is that benefiting you?
Two factor authentication, compliance and security.
Recommendations to others considering the product:
Go for it. Support is good even if you won't really need it. Features are also greeat . It guarantees security for cloud infrastructure and equally hardens the authentication process.


    Defense & Space

Great for user validation

  • June 21, 2018
  • Review verified by G2

What do you like best about the product?
The push, call, and code notifications are great so that im not searching in order to access my files.
What do you dislike about the product?
requires and app on your phone to use and cannot validate unless you have a robot call you.
What problems is the product solving and how is that benefiting you?
Helps with security to make sure the person using my laptop is me and me alone.
Recommendations to others considering the product:
Don't delete the app off your phone once you have it set.


    Computer & Network Security

Duo Authentication for Windows Remote desktop Authentication

  • May 30, 2018
  • Review verified by G2

What do you like best about the product?
Best Part about the duo is their documentation regarding how to operate its functionality.
What do you dislike about the product?
Support needs to be quick. There is no 24*7 support team available for a quick call if we needs urgent help from them.
We need to sent an email to them.
What problems is the product solving and how is that benefiting you?
For our Server MFA, we are using duo.
We can restrict the authentication to specified persons only and we can help the environment from intruders.
Recommendations to others considering the product:
This Product is useful to your environment if you considering about MFA.


    Lorrie L.

Due Mobile for Additional Security

  • May 29, 2018
  • Review verified by G2

What do you like best about the product?
I like that the app allows me to send a push to my phone to authenticate my email login. It is very user friendly and I feel like my email is very secure.
What do you dislike about the product?
Sometimes if I have poor cell service, I do not receive a push notification but I don't necessarily attribute that to the app itself, it's more of a minor inconvenience.
What problems is the product solving and how is that benefiting you?
I have solved the problem of adding an additional layer of security to each email login and I use my school email daily. Each time I login I know that no one else is able to use my email because I would get notified on my phone.
Recommendations to others considering the product:
I would recommend this to anyone who is concerned about email security!


    Higher Education

Helpful for maintaining utmost security

  • April 30, 2018
  • Review verified by G2

What do you like best about the product?
Duo is an effective tool for two-step verification, especially in hospital setting while dealing with sensitive patient data. Its much easier than using the hardware security tokens, and typing out numbers. It allows you options between text, push notifications and security codes, which makes it easy to sign in with two-step verification anywhere.
What do you dislike about the product?
Not much to dislike. Its an easy to use app, and has many options to choose from in terms of verification. It does drain phone battery though.
What problems is the product solving and how is that benefiting you?
Dealing with sensitive data, and maintaining security.


    Higher Education

A Necessary Evil, But I'm Thankful

  • April 25, 2018
  • Review provided by G2

What do you like best about the product?
Duo seems to be safe and ensure security, but the most important feature for users is ease of use and approval. I find Duo very easy to use and with an iPhone 7 with the haptic button, I can approve without having to find the Duo app and maneuver through the app to approve. Instead I can do it through the push notification and finger print ID.
What do you dislike about the product?
Nothing that Duo is doing poorly, though I miss the days without dual sign in and extra security, but like I said, it's a necessary evil.
What problems is the product solving and how is that benefiting you?
Security and assurance that no one is discovering secure information. I have realized that hacked information is a serious problem and risk and Duo makes authentication easy.
Recommendations to others considering the product:
I absolutely would. Again, dual security adds another step in my day, but with the push notification and Apple Finger ID, plus one day sign in, Duo makes dual authentication a breeze. I would say that if you lose the ability to send a push and you have to use the phone call, it costs Clemson a decent amount of money.


    Tessa B.

Duo at westga

  • April 24, 2018
  • Review verified by G2

What do you like best about the product?
It sends me a notification on my phone so it is easy to sign into my account. Also it makes it so that no one random can access my account.
What do you dislike about the product?
If I don’t have my phone with me I can’t get into my account
What problems is the product solving and how is that benefiting you?
It makes sure personal information stays secure


    Thomas S.

Full feature 2FA Provider

  • April 24, 2018
  • Review verified by G2

What do you like best about the product?
I like how well different integration topics are covered by Duo's knowledge base.
What do you dislike about the product?
Automated emails from Duo's billing and sales team seem to go to junkmail because they use some service. While not the worst thing in the world it seems odd for a security company and wish I did not have to miss them. The billing emails don't seem to be able to even have a consistent rule applied to them.
What problems is the product solving and how is that benefiting you?
We're solving the problem of 2FA authentication on Windows across different services.
Recommendations to others considering the product:
Check to see if other hardware and services you use in your environment support Duo. Chances are they do!


    Financial Services

Great security measure

  • April 08, 2018
  • Review provided by G2

What do you like best about the product?
I love that you can access DUO from a mobile app - makes having a secondary security measure not be a pain, but still be effective. It's also very quick; the log in request comes up on my phone almost immediately when I try to log into my account from my computer. I also really like that after I approve on my mobile, it will automatically take me to the next log in screen on my computer (I only have to do the one submission).
What do you dislike about the product?
There is not much I dislike about this program! It is straightforward to use, and seems to be an effective security measure!
What problems is the product solving and how is that benefiting you?
It makes our employee accounts much more safe. While it works quickly so that it does not hinder everyday time sheet entries, it protects private tax information, etc. much better than having a single log in product. If anyone ever tries to log into my account -- I definitely know, no matter where I am or what I am doing!
Recommendations to others considering the product:
It is easy to use and understand -- we did not have any issues that I know of implementing this technology throughout our departments. People seemed to get the hang of it right away, and only a few people of older generations seemed to push back a little. Overall, using Duo for secondary authentication seems like a win-win choice.


    Marie H.

Reliable Software

  • April 03, 2018
  • Review provided by G2

What do you like best about the product?
I was concerned that there would be issues when my company instituted two-factor authorization, but this software has been nothing but smooth sailing.
What do you dislike about the product?
There have been a few times when Duo has failed. Other than these few times, I have no complaints about the software.
What problems is the product solving and how is that benefiting you?
I feel better knowing that all of my accounts and information have an additional level of security. The options for authentication that Duo provides are secure without being inconvenient.
Recommendations to others considering the product:
Great solution. Easy to use. Reliable.