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The importance of workflows
What do you like best about the product?
It is difficult to view each incident that is created, sure searching for similar messages is extremely helpful but I've found that creating automated workflows is extremely helpful in this process. A few months ago we started receiving a lot of campaigns with falsified MFA requests, notices about email's expiring that required users to re-register etc. Having the amount of hits broken down per workflow allowed us to identify how to better educate our users in preventative training rather than reactionary training to a potential incident.
What do you dislike about the product?
I would say the tagging when remediating an incident, there isn't a previous tag list that I can quickly utilize. I've resorted to logging various tags I use in a OneNote and manually copy pasting into this field.
What problems is the product solving and how is that benefiting you?
Capturing suspicious emails from users, especially the similar messages feature, that is extremely helpful when resolving large campaigns.
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Enchanced Email Overwatch
What do you like best about the product?
Barracuda does a great job using A.I initiatives to protect our organization from harmful emails and blocking garbage mail.
What do you dislike about the product?
Limited options to select from the message log dashboard.
What problems is the product solving and how is that benefiting you?
Keeping harmful emails from coming into our mailboxes
Barracuda's Incident Reponse is a Must Have
What do you like best about the product?
After Barracuda's Email Gateway Defense and Impersonation Protection, Incident Response is a critical addition to you Cybersecurity tier of protection. It is with this that you can remediate (pull email out of mailboxes), investigate (see where it went, did anyone interact with it) and follow-up. An incredible tool!
What do you dislike about the product?
Barracuda is awesome. There is not much to dislike!
What problems is the product solving and how is that benefiting you?
Incident Response is very seemless and easy to us, which is good becuase often we are remediting an incident and a timely response is critical.
Barracuda is a valuable tool that have safeguard our company
What do you like best about the product?
What I really like is the rapid threat removal functionality in those unfortunate situations where a malicious email does slip through and reaches users inboxes we can quickly delete it before any damage is done this helps us contain the scope of the incident and prevent it from spreading further across the organization
What do you dislike about the product?
I dislike the way i can not contact their customer service easily on their platform is a little frustrating
What problems is the product solving and how is that benefiting you?
Barracuda incident response has become an indispensable part of our email security strategy it's helped us overcome limitations of our primary defenses streamline our incident response workflows and ensure we can quickly effectively mitigate email-based threats that manage to slip through
Email Protection and Incidence Response at breeze with Barracuda Incident Response.
What do you like best about the product?
It is simple to identify and eliminate malicious email using this tool.It automates investigation and remediation of malicious emails.It has an intuitive and user-friendly interface.
What do you dislike about the product?
I haven't experienced anything that is awful with this tool as it meets all my needs.
What problems is the product solving and how is that benefiting you?
It prevents business emails compromise.It detects and prevent malicious email threats like malware and phishing.It reduces time and cost of remediating email attacks.
secure email system
What do you like best about the product?
the security of the exchange of information
What do you dislike about the product?
the account registration takes too much time
What problems is the product solving and how is that benefiting you?
secure exchange of information with several companies
Barracuda Incident Response
What do you like best about the product?
Good solution for managing cybersecurity incidents, with user friendly interface and very easy to implement, maintain and use. This solution is a tool for continuous incident management and easily integrates into the Barracuda ecosystem.
What do you dislike about the product?
It does not cover all cyber attack vectors, which leads to an increase in cyber security risks, which also leads to the need to fill gaps with other solutions and incur additional costs.
What problems is the product solving and how is that benefiting you?
Its technological capabilities and price are relevant.
The excellence on security messages.
What do you like best about the product?
I love the way it manages the sensitive information. I feel that my information is secure and nobody but me can use it.
What do you dislike about the product?
That you need to create an specific account to read the messages.
What problems is the product solving and how is that benefiting you?
It is easy to use and you can avoid the spam mails.
Simply the best
What do you like best about the product?
One of the best tools available in the market for threat detection and response.Very efficient in identifying threats and responding to threats in no time.
What do you dislike about the product?
There is nothing to dislike; however, they should develop better integrations with other security tools.
What problems is the product solving and how is that benefiting you?
Email security, Network Security
incident response
What do you like best about the product?
Highly efficient, well thought solution in my opinion,
What do you dislike about the product?
nothing much to be disliked in the solution to be honest.
What problems is the product solving and how is that benefiting you?
Reducing MTTRespond and MTTResolve for business incident problems is crucial in today's age.
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