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SS&C Blue Prism Enterprise

SS&C Blue Prism | 7.13 Sep 16 2024

Windows, Windows Server 2019 Base 2013.01.19 - 64-bit Amazon Machine Image (AMI)

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External reviews

396 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Eoin M.

Blueprism

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
Interfaces and capabilities. Automating majority of task
What do you dislike about the product?
Relying on humans to pick up exceptions.
What problems is the product solving and how is that benefiting you?
Toil,
Recommendations to others considering the product:
Developn in house


    Banking

Blue Prism Review

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
User Friendly and efficient for large scale process
What do you dislike about the product?
Licensing Cost and Opensource for learning and development
What problems is the product solving and how is that benefiting you?
Documents upload; Completely eliminated the manual efforts and avoided timelines slippage due to automation.


    Hanumanth Y.

well managed automation tool

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
Automating complicated tasks, save FTE's, create more robuts solutions and mainly reusablitity saved many hours in the development.
implementation is much easiser and user friendly UI.
managing the jobs is quite simple task under one platform
What do you dislike about the product?
OCR and Surface automation and support of other languages API like python, excel operations too
What problems is the product solving and how is that benefiting you?
saved lot of cost and FTE , consumption of resources came down by using blueprism


    Zdenek K.

Working with Blue Prism for last 6 years

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
Blue Prism is not a product but a platform which allows you to automate wide range of applications. It can be a simple web site, complicated Citrix environment or using web services to exchange data between back end systems. New feature of bpskill to integrate with cognitive services (IBM, Google, Microsoft) is excellent.
What do you dislike about the product?
better scheduling of the robots and optimize robot utilization
What problems is the product solving and how is that benefiting you?
We have automated processes which were rule based with structured data these are best candidates. We have helped to realize significant financial benefits to our clients in terms of faster processing and more reliable services.
Recommendations to others considering the product:
For business users it is easy to understand tool.


    Transportation/Trucking/Railroad

Best & Worst about BP

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use, wide range of object, plus user has option to create their own actions.
What do you dislike about the product?
Biggest dislike about BP is it's unitability. I have noticed multiple instance where if you are using BP stage, sometime it throws BP internal error. It's really hard to track. Recent example: In one of my project, I was automating mainframe. There I have to add row to collection. This is one of the basic feature of BP. Issue was: Sometime (1 out of 10 run) it throws BP internal error. I tried to contact BP but didn't get satisfactory answer. Luckily, during debug mode, I found the issue was with that stage and I replace it. From then onwards, it was working fine.
So, BP need to review their standard object and make sure they are 100% reliable.
What problems is the product solving and how is that benefiting you?
Currently, I am working with EY and we have big list of client ranging in different domains. Example: HR, SCM, Finance, etc. List is big enough to explain over here.
Recommendations to others considering the product:
It will definitely help a business (where work are rule based) to grow by reducing the man powever and increasing the effiency. It's easy to use. Within few weeks of training, you resource can start working on this tool.


    Banking

Perfect Partner to build a Centre of Excellence

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Blue Prism is an exceptional enabler for myself to build a CoE (twice). It has enable my team to build some exceptional unattended builds for the benefit of both the business and from the perspective of the critical customer journey.
What do you dislike about the product?
The inability to engage more directly with Blue Prism themselves. Having come from a company that is still branded as a Heritage customer of BP to being pushed to a Service Provider is not ideal.
What problems is the product solving and how is that benefiting you?
At the highest level we have automated solutions that will ultimately deliver as phase 1 the equivalent FTE saving of 27 FTE.
Recommendations to others considering the product:
Direct involvement with new customers, there is a clear lack of engagement from senior people at events such as BP World. Not recognising new customers and patting the back of older customers is not good!


    Daniel J.

Blue Prism - The Boss of all Automation

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Blue Prism is the best and reliable tool for automation. I can say this as I have tried and worked on other automation tools as well. Some important upside points I like are,
1. Reliable and Stable
2. Easy backtracking of the code
3. High library support for custom coding
4. Architecture
5. Ease of use - Even a beginner will be able to automate
6. Forum - which has answer to literally everything
What do you dislike about the product?
Some things I dislike are,
1. Connection issues, outlook automation issues
2. Less support for pdf automation
3. surface automation is a 'plus' but also a 'minus' at some point of time
What problems is the product solving and how is that benefiting you?
Business FTEs have been reduced at an immensely high percentage
SAP automations are piece of cake
I used mainly in Insurance and personal care domain, where most of the process got automated now.
It is also easy for the process SMEs, that they understand the level of automation that it provides and they get adapted to the requirements that are needed for performing the same
Recommendations to others considering the product:
If u want stable automation processes, consider Blue Prism


    Christer T.

RPA Developer

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
With Blue Prism, our organization can implement solutions faster than normal IT development.
The program is fast and reliable.
Everyone can develop an RPA solution with Blue Prism with little training. You don't have to be an IT guru or know any kind of programming. The only thing you need is to understand the logic. With some help in the start, you will make your first automated process in a few weeks.
Blue Prism work with IE, Chrome, Firefox and now is Blue Prism developing their own AI.
What do you dislike about the product?
The downside with Blue Prism is that the system is sometimes slow to navigate in. And we have to control our production to see if every resource (Robot server) is online and connected. This takes time, but Blue Prism is on to it.
What problems is the product solving and how is that benefiting you?
We take a health check with Blue Prism. At the same time, we send text messages and emails to customers with information about their case. We mark customers who are "bad" customers. Sends debt collection automatically and sends customers' emails into their car damage.
This solves many from repetitive work and allows us to focus more on the customer.
Recommendations to others considering the product:
With Blue Prism everyone can use it. You don't need to know how to code, to implement your solution into your organisation


    Banking

My experience

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
UI of BP was awesome. Its very user friendly of infrastructure they are having. Inbuilt functionality.

Very quality tool with encryption technologies
secure to use in banking.
What do you dislike about the product?
sometimes, its need more code to complete the task. (when comapre to AA/UI)
What problems is the product solving and how is that benefiting you?
Whenver I need support, BP support gave the better help to achieve the target.

Benefits :

First time , we have designed the solution to reduce errors.
have faced with 8000 data in excel without any error.
java based application automated for the first time with the help of BP support team.


    Information Technology and Services

User Friendly Automation Tool

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Easy to learn and develop on. Documents available within the Blue Prism portal is very useful and informative. Organizing and handling projects within this tool is effective.
What do you dislike about the product?
Tool enhancements comes with no demo for current users. It's difficult for users to understand how the enhancements can be made use of.
What problems is the product solving and how is that benefiting you?
Finance, HR related processes are a couple of the domains along with many other business problems. This has resulted in a less time consuming and more efficient process completion for the business.
Recommendations to others considering the product:
Easy to work with on Blue Prism. All the information to get started out is available in the Blue Prism portal page, which is very useful.