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External reviews

392 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Roshan S.

Revolutionizing Business Management Process

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
Expert of Robotic process automation.
Impowered with Deep learning.
scale the operation quickely.
variation of all type service facility related to RPA
Automatic customer support facility for clients 24*7 .
single view of opertaion under one platform where you can manage automation and business management.
Ease of use with Blue Prism user friendly interface.
What do you dislike about the product?
Integration Complexity.
Mastering the platforms full capability will take time.
What problems is the product solving and how is that benefiting you?
We are using RPA for managing employee Onboarding, salary, and for management records.


    Investment Management

Perfect for beginners, but still has room to grow.

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
easy to use especially for a first time RPA developer.
What do you dislike about the product?
when doing surface automations and too many elements matched, the app freezes up for the longest time and had to be forced closed. when doing heavy testing, it's a hassle to force close the app repeatedly.
What problems is the product solving and how is that benefiting you?
A lot of repetitive tasks are able to be passed on to bots and no longer done by the business users. This frees up a lot of time to do other tasks.


    Rakshit R.

A very good tool for all your automation activities

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
The different modules and ease of access to the users. without even the knowledge of coding users can perform automation activities like sending automated mails, deriving data from websites etc.
What do you dislike about the product?
Does not work on certain appliactions without robot automation, there is no forum for discussing questions or solving issues.
What problems is the product solving and how is that benefiting you?
I created a robot that could fetch data of updated detials on a webpage and email me the same every morning, puls I used it for autmated testing of webpage.


    Jessica A.

Solution Architect specialized in RPA, ML and Intelligent Automate

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
It provides robust fuctionality in a drag and drop, low code/ no-code environment to automate processes using RPA.
What do you dislike about the product?
The platform makes it dificult to create custom solutions and fuctionalities, plus it is a huge cost on infrastructure and licensing.
What problems is the product solving and how is that benefiting you?
Automate repetitive tasks for clients withing a digital BPO, from prior authorization in health insurance, to reporting and QA in customer service.


    Saurabh S.

Review for BLUE PRISM as a RPA tool for automation

  • August 09, 2024
  • Review verified by G2

What do you like best about the product?
The best part was the ability to scale up further, automated the repetitive work & the integration was quite manageable
Plus it has so many other enterprise grade features
What do you dislike about the product?
I'm not sure if its high cost a cons or not, but some topics don't have much resources available which make it hard to setup initially
Rest all was handy and good
What problems is the product solving and how is that benefiting you?
The manual tasks were really a bottleneck in the daily schedule. Blueprisn helped in eliminating those and now our repeated tasks are more organised


    Information Technology and Services

AV and Blue Prism

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
We have trialed the Blue Prisim intelligent automation platform as an audio video intergrator, due to covid and supply chain issues, it has allowed us to use its accounting automation to verify products on account and avaliable quanities through price to allow our sales team to piviot in any number of tie sensative situations.
What do you dislike about the product?
only issue we had in our trial was if the software would intergrate with the Q360 better to allow it to automate more of the tedious aspects of accounting through the software
What problems is the product solving and how is that benefiting you?
it allowed us to piviot in a quick and seemless way when we had product shortages throughout the covid issues


    Banking

Highly recommend

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Reliable
Handles high complexity processes
User friendly
What do you dislike about the product?
No tutorials available for new learnings
What problems is the product solving and how is that benefiting you?
To combat repetitive high complex processes


    Education Management

Happy with it

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
The user friendly interface is make it easy to navigate/
What do you dislike about the product?
The initial setup is time-consuming and a bit confusing
What problems is the product solving and how is that benefiting you?
Automate repetitive and time consuming tasks easily.


    Michael O.

Automation made simple

  • July 05, 2024
  • Review provided by G2

What do you like best about the product?
Graphical view of how the process is laid out through flowcharts make it simple to understand the steps involved and how a process works.
What do you dislike about the product?
Scheduling, although basic schedules are simple, more advanced scheduling strategies with large numbers of processes and machines can be difficult to implement.
What problems is the product solving and how is that benefiting you?
It currently helps us automate back office processes that are significantly time consuming. This free's up time and the person previously working on this process for other tasks.


    Napoleon R.

Easy to understand and get the basics

  • June 28, 2024
  • Review provided by G2

What do you like best about the product?
I have a finance background with little coding experience. It is easy to learn and the foundation training it's a good start. The no ceode environment it provides is encouraging, epecially in the beginning
What do you dislike about the product?
As a developer I would like to be able to do the following in a better way
1) being able to amend stages name and text in a process at once, similar to replace excel function
2) environment variables to accommodate collections also
3) reversing a change to not be resetting the process
4) better integration with browsers
What problems is the product solving and how is that benefiting you?
Automating manual tasks easily. As a developer it is my main job