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Email Defence Gateway is a mature product, that has a lot of features, but the interface is aging.
What do you like best about the product?
Provides a lot of features that are needed at the email gateway, reasonably priced, easy to setup and integrate with Office365 etc.
What do you dislike about the product?
Aging interface needs updating, some features in relation to user management are difficult and cannot be done in bulk.
What problems is the product solving and how is that benefiting you?
Preventing phishing, scamming, spam eamils.
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Enchanced Email Overwatch
What do you like best about the product?
Barracuda does a great job using A.I initiatives to protect our organization from harmful emails and blocking garbage mail.
What do you dislike about the product?
Limited options to select from the message log dashboard.
What problems is the product solving and how is that benefiting you?
Keeping harmful emails from coming into our mailboxes
Email Gateway Defense
What do you like best about the product?
Its nice to be able to monitor and block informing emails.
What do you dislike about the product?
When added emails to sender policies to block or exempt there are two differeent areas to add it.
What problems is the product solving and how is that benefiting you?
NA
Best Email Getway Solution
What do you like best about the product?
easy to confirutation and policy creation, implentation and intgration, graphic interface is very user friendly.
What do you dislike about the product?
Administrator can view all emails from admin panel that is against user privecy.
What problems is the product solving and how is that benefiting you?
barracuda helps us to protect unwanted emails like spam and burne-threats.
Frustrating
What do you like best about the product?
The pricing is fair. Support is responsive.
What do you dislike about the product?
The web interface is slow and prone to failure. False positives linger even after whitelisting. Changes are made without informing customers.
What problems is the product solving and how is that benefiting you?
Provides a solution to filter spam and malware in email. Backup and Archiving.
Used for out of office security
What do you like best about the product?
It allows users to gain access to our system without jeopardizing the safety of our files & servers.
What do you dislike about the product?
The only thing I would say is not the software but the users. I give lessons after lessons, and they still end up with a problem. That is only because they don't have to do it all the time as i do.
What problems is the product solving and how is that benefiting you?
Data protection if someone should gain access to our database by unauthorized entry. Better than that they are our watchdog 24 hours around the clock.
Barracuda for email security
What do you like best about the product?
I like that there are separate areas for blocked or quarantine messages and there are descriptions as to what the issue is and what the next steps should be.
What do you dislike about the product?
That I have to log in to a separate application to view the quarantine mailbox
What problems is the product solving and how is that benefiting you?
Barracuda is helping to reduce the amount of phishing emails i receive and by quarantineing suspicious messages it helps me to differentiate the real messages from the scammers
A good spam filter and email archiving solution
What do you like best about the product?
Barracuda Email Gateway Defense is a good spam and email archiving solution for small to mid-sized businesses. It is feature-rich and easy to set up. It includes robust anti-virus and phishing protection and can store incoming emails for future delivery if your mail system is offline.
What do you dislike about the product?
The Barracuda Email Gateway Defense GUI can be confusing to navigate at first. Once you learn where everything is located, it becomes easier to find what you are looking for. Finding the support portal to create support cases can be difficult to locate. It could certainly benefit from a more streamlined UX.
What problems is the product solving and how is that benefiting you?
We use the Barracuda Email Gateway Defense product for its spam, virus, and phishing capabilities. It has blocked millions of spam emails from our email system. We also utilize their email archiving abilities; however, most of my users forget they have it as it requires you to log into their portal to access it.
Recommendations to others considering the product:
I recommend they compare several spam filters and look closely at the GUI to see if it is laid out in a logical manner to ease administration.
Easy to use and reliable anti spam service
What do you like best about the product?
Barracuda Essentials is very easy to configure and use - has pretty good accuracy in stopping spam/phishing - easy to submit messages for quarantine - easy to add new users - "secure email" feature configured by simply entering a text phrase in new email message Subject Line - and, good pricing
What do you dislike about the product?
pricing has substantially increased over past year
What problems is the product solving and how is that benefiting you?
Using for anti-spam, but then found it has a secure email feature so our users can send encrypted emails right through Barracuda, with an easy to set up UI
Antispam that works
What do you like best about the product?
It is cloud based, easy to start and has good reporting.
What do you dislike about the product?
It becomes quite hard if you need to stop messages containing certain text or so (quite advanced topics). Essentials is not really into exceptions.
What problems is the product solving and how is that benefiting you?
I had a onsite antispam solution. Since you really can't predict the load on such solution, it is quite problematic to scale.
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