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External reviews

479 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Apparel & Fashion

Fantastic flexible integration platform

  • August 02, 2024
  • Review provided by G2

What do you like best about the product?
- Plenty of Connectors to different applications with the ability to create custom connectors if needed
- Easy to use intuitive interface
- Very fast to develop new integrations
- Great Support from the team
- use it everyday
What do you dislike about the product?
- Not all prebuilt connectors are perfect, but if you find a shortfall workato gives you the ability to go as custom as you need to in order to rectify it.
What problems is the product solving and how is that benefiting you?
Workato works as an all in one integration layer connecting all of our business systems to our ERP


    Computer Software

Clean interface, robust functionality, easy to use

  • August 01, 2024
  • Review verified by G2

What do you like best about the product?
Very easy to use, even for people with little technical background. There is also a lot of robust functionality for people with more tehcnical expertise. I also like how many apps that you can connect to.
What do you dislike about the product?
I do wish there were more formulas for manipulating text and numbers. I'm sure custom scripting could be used to accomplish that, but more out of the box formulas would be great for less technical users.
What problems is the product solving and how is that benefiting you?
We use workato to automate rote processes. Very helpful for moving information around our system.


    Computer Software

Expand your product with practical and reliable features of Workato

  • July 29, 2024
  • Review verified by G2

What do you like best about the product?
Reusability and technical leverage due to the wide reach of use cases. Customers are glad to receive streamlined and extra features so quickly.
What do you dislike about the product?
Like any platform, takes a while to get hold of it. But there is good documentation and great customer support
What problems is the product solving and how is that benefiting you?
streamline reports and integrate to customer software
align features as per customer needs


    vikash K.

they solve my issue

  • July 25, 2024
  • Review provided by G2

What do you like best about the product?
UI and features and very easy to understtand the functionality
What do you dislike about the product?
Currently it cant handle the more number of data
What problems is the product solving and how is that benefiting you?
it is integration the two systems which it transforms the data from spurce system to end system


    Daphne C.

Great integration lead automation tool

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
It is surprisingly simple to use and able to scale on the complexity. The no-low code version opens up opportunities for non-tech folks to improve their daily work
What do you dislike about the product?
Need more understanding of how to debug for non-tech users
What problems is the product solving and how is that benefiting you?
It will solve all the master data and financial data for reporting purpose to my business counterparts and as for myself and the team, it will help in automating reports


    Akash P.

A good experience in using workato

  • July 23, 2024
  • Review verified by G2

What do you like best about the product?
The ease of using and it being a low code platform
What do you dislike about the product?
Sometimes the documentation and troubleshooting is tough
What problems is the product solving and how is that benefiting you?
Workato is helping to provide integration with high efficience & ease


    Pablo Sebastian A.

Contacted support team API parameters disappear and every time i have an issue.

  • July 22, 2024
  • Review verified by G2

What do you like best about the product?
Its easy to use, configurate and implement, allows you to automatice and sinchronize all with minimal effort, easy to connect and integrate to any systems and the excelent support team. I use it all the time.
What do you dislike about the product?
some of the old components sometimes couver same use than newones... ill apreciate some kind of advice to use a newest component for similar propouses... its super easy to fullfeel request but not so easy find the best way to do it.
What problems is the product solving and how is that benefiting you?
several integrations, I give services to different clients... API services to expose data requiered online.


    Sumanth c.

Best Tool for Integration via different APIs

  • July 17, 2024
  • Review verified by G2

What do you like best about the product?
Connects Anything, Automates Everything. Workato's vast library of pre-built connectors makes Integrating any application is easy. This allows us to automate data flow across departments, eliminating silos and boosting collaboration.
What do you dislike about the product?
Need more training sessions to understand Workato. Need to Improve in Workato documents also.
What problems is the product solving and how is that benefiting you?
Handling arequirement to process over 1 million records seamlessly from source to endpoint, Workato proved Instrumental in ensuring a smooth and issue-free execution


    Marketing and Advertising

Efficiency Unleashed!

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
Workato has become a game-changer for our business by streamlining workflows and automating repetitive tasks. Here's what truly impresses me:

Citizen Integrator Power: No longer reliant on IT for every integration! Workato empowers users with a user-friendly interface (think drag-and-drop) to build automations, democratizing process improvement.

Connects Anything, Automates Everything: Workato's vast library of pre-built connectors makes integrating any application a breeze. Salesforce, Marketo, Google Suite - you name it, Workato connects it. This allows us to automate data flow across departments, eliminating silos and boosting collaboration.

Time & Money Saved: By automating manual tasks, Workato frees up our team's valuable time to focus on strategic initiatives. Additionally, fewer errors and improved data accuracy translate to significant cost savings.
What do you dislike about the product?
While Workato is a fantastic tool, there's always room for improvement. Here's a minor point to consider:

Complexity for Advanced Needs: For very intricate workflows, Workato might require some coding knowledge to achieve the desired level of customization. However, their library of pre-built functions is constantly expanding, making it easier than ever to tackle complex automations.
Overall, Workato's strengths far outweigh any minor limitations. It's a powerful and user-friendly platform that has significantly enhanced our operational efficiency.
What problems is the product solving and how is that benefiting you?
Workato tackles a common pain point for businesses: fragmented workflows and siloed data across different applications.

Here's how it benefits you:

Boosts Efficiency: Workato automates repetitive tasks that used to eat up time, freeing your team to focus on higher-value activities. Imagine automatically syncing customer data between your CRM and marketing platform, eliminating manual data entry and saving hours of work.expand_more

Reduces Errors: Manual data entry is prone to errors.expand_more Workato automates data transfer, ensuring accuracy and consistency across your systems.expand_more This translates to fewer mistakes, happier customers, and potentially less rework.

Improves Collaboration: By connecting various applications, Workato breaks down data silos.expand_more Teams can access the information they need in real-time, fostering better collaboration and streamlining processes.

Enhances Visibility: Workato provides a centralized view of your workflows, allowing you to monitor progress and identify bottlenecks.expand_more This improved visibility empowers you to optimize your operations and make data-driven decisions.

Overall, Workato solves the problem of disconnected systems and manual processes, leading to a more efficient, accurate, and collaborative work environment.


    karthik k.

Supercharge the Automations

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
Workato has been way to go for all my enterprise Automatin and Integration. It is super easy to create an Integration between two system. Not only devlopers can work on the tool , Even a business team can easily work on it and create thir own Integratins at minimul effort and Speed.
What do you dislike about the product?
It needs to more focused on API part where Exposing APi and Api Platform whete it is currenly at beginner level.
What problems is the product solving and how is that benefiting you?
Workato solves manly below problem for Enterprise
1) Easy to devlop and Deploy the applications
2) Never worry about the Resources as it is in the cloud, u can always increase the size
3) INtegrate the Sytem with in Minutes
4) Even Business Team can also use this applciation to develop their integratins