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Workato
What do you like best about the product?
Workato is a really good integration tool - you can integrate with slack to automate some of your manual tasks
What do you dislike about the product?
Not very intuitive - still require a minimum knowledge in coding
What problems is the product solving and how is that benefiting you?
Integration
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Great for automating the unknown!
What do you like best about the product?
The product has been great for providing key integrations with services that wouldnt normally interact with one another, which provides a lot of capabilities that you couldnt have otherwise
What do you dislike about the product?
There isn't much I dislike, but understanding how to get up and running at first can be a challenge, but once you understand it is a powerful product
What problems is the product solving and how is that benefiting you?
Workato had been able to help with easing user interactiong with various services such as service-now and salesforce which has increased productivity from the user base
Pleasant, modern integration experience with cutting edge + enterprise integrations
What do you like best about the product?
As our customers started using SaaS applications, integrating them with the enterprise workflows became important. This product offers easy integration modern ecosystem that lot of cloud native applications are gravitating towards. Offers the right blend of enterprise friendliness with the touch of consumer friendly simplicity. It is not a substitute for enterprise integration products yet, but meets my needs for modern integrations.
What do you dislike about the product?
Some of the integrations I would like to see are not present: for instance, I can't integrate with whatsapp, which is being used by some of our SMB users. Adding new recipes is easy -- adding new end points takes some effort (to be fair, I know it can be even more difficult). The SDK takes a bit of getting used to. The community recipes are good to learn from, but, I wish for better discussion and training to create complex workflows.
What problems is the product solving and how is that benefiting you?
Ability to integrate into modern consumerized services in the enterprise context. For instance, our customers, instead of fighting with internal users, managed to bring Dropbox into the enterprise workflows. With low investment, they managed to create efficient workflows that usually takes long projects and budgets.
Recommendations to others considering the product:
If you are thinking of creating modern consumerized IT, with new ecosystems (SaaS services etc), workato is a great product to consider. Easy to use, low cost, and fast to market. Focus on your use cases and see how much you can leverage existing connectors. It is great tool for cloud native application development.
Best product for integrations and automation
What do you like best about the product?
Fantastic support -- providing technical guidance on streamlining workflows
What do you dislike about the product?
We found a few anomalies when creating recipes, but Workato is always quick to resolve our issues.
What problems is the product solving and how is that benefiting you?
Automating several business processes
Recommendations to others considering the product:
Check out the community recipes
Workato makes developing integrations a joy ! Its game changing
What do you like best about the product?
I love the fact that in a few minutes I can get an integration built which is robust and fault tolerant. I like all the tools they provide to help you debug and develop additional functionality like the custom sdks.
I like that they have a lot of the key connectors we use like Salesforce, NetSuite, Workday, S3, Salesforce Marketing Cloud, etc
I also love the support I get from the team developing new functionality or looking into any issues.
I like that they have a lot of the key connectors we use like Salesforce, NetSuite, Workday, S3, Salesforce Marketing Cloud, etc
I also love the support I get from the team developing new functionality or looking into any issues.
What do you dislike about the product?
There is not much to dislike! I guess they have so much functionality sometimes new people using it don't know about it so figuring a way to bundle sets of recipes to get started on could be good. They do write really good blog posts and documentation.
What problems is the product solving and how is that benefiting you?
Worflow automation via Slack and integrations between our enterprise applications.
Recommendations to others considering the product:
We compared Workato to Mulesoft and Boomi. Mulesoft is good for developers and a more SOA architecture. We needed a tool which works for analysts and end users as well. Workato provided this and also gave us lots of time to do evaluation and understand our use cases. Workato's pricing is fantastic given that you get umlimited compute power and the connector charges are reasonable for all that you get. Workato was reviewed by our security team and was able to pass all of the tests to make sure they are safe and security compliant. We use SSO with Workato.
A great tool for great automation
What do you like best about the product?
A lot of application are known by Workato making integration between them really easy.
What do you dislike about the product?
Being use to develop my own script in python, powershell, bash, ... I was frustrated sometime to see that actually coding my own script would be faster/easier for some specific function.
What problems is the product solving and how is that benefiting you?
Facilitating tickets creation on Service Now through Slack using high level language.
Recommendations to others considering the product:
Easy to learn, and the support is pretty efficient, don't hesitate to use the chat window that sometimes pop-up in the bottom right corner they are pretty quick to reply.
Powerful Data Integration tool that's also easy to use
What do you like best about the product?
Workato has connectors for all major applications. You can create a recipe with a few clicks. There is a community with thousands of public recipes that users can import into their own recipe. Workato has a robust on-prem connector.
Workato triggers are rather impressive. For example, if an Opportunity in Salesforce is WON then perform X action in another application - Workfront, or if a new invoice is created in Quickbooks then perform action Y in application B.
Workato triggers are rather impressive. For example, if an Opportunity in Salesforce is WON then perform X action in another application - Workfront, or if a new invoice is created in Quickbooks then perform action Y in application B.
What do you dislike about the product?
Not a whole lot to complain about. The solution does what it is supposed to do.
2FA is available in Enterprise level subscription only. Would like this in Professional also.
2FA is available in Enterprise level subscription only. Would like this in Professional also.
What problems is the product solving and how is that benefiting you?
We were able to respond quicker to data integration needs within the organization. The solution was easy to use and didn't require consulting, this a cost saving.
Workato allowed us to go from brainstorming to delivering within minutes. Often times we can do this right in the meeting room as the ideas are floating in our heads.
Workato allowed us to go from brainstorming to delivering within minutes. Often times we can do this right in the meeting room as the ideas are floating in our heads.
Recommendations to others considering the product:
Test the solution. Workato team provides enough training to get you started. Lots of resources online and also in the community.
Bring your real business needs to the table as you discuss the product with Workato team, they are really good at finding solutions.
Bring your real business needs to the table as you discuss the product with Workato team, they are really good at finding solutions.
Stronger team great execution
What do you like best about the product?
The company has been built by some of the industries most respected and accomplished integration experts. They have relooked at one of the most challenging IT problems and solved it/ addressed it with the latest and most Innovative options available.
What do you dislike about the product?
The recipe is for complex, enterprise use cases are still being developed. The platform has a ton of potential and these are early days. They need a broader install base and adoption that will come with time.
What problems is the product solving and how is that benefiting you?
Enterprise Integration and project based cloud Integration.
Sr. Director Cloud Operations
What do you like best about the product?
That it's a very powerful and intuitive tool that enables non-developers to create simple to sophisticated automation solutions that can be applied to many different use cases and scenarios. Implementation time was very fast. We were able to move from a proof of concept to production use in little more then a month. The Workato team is exceptional in that they work very close with the customer to ensure that they achieve maximum value from the product and continue to engage with us long after we subscribed to the service.
What do you dislike about the product?
While not a significant issue the UI to create a "recipe" can take a little time to become familiar with but once you have some experience it's easy to use.
What problems is the product solving and how is that benefiting you?
We have used Workato to automate simple tasks such as handling and processing notifications via mail to building complex routines to facilitate orchestration of specific business processes. Workato is like an army of bots that allow our team to focus on more meaningful work.
Recommendations to others considering the product:
Be ready for rapid adoption!
Best customer support!
What do you like best about the product?
Customer support is very responsive and helpful.
WorkJam where people can build integrations with Workato staff
Many application supported
Slack Bot integration
Awesome sales person
WorkJam where people can build integrations with Workato staff
Many application supported
Slack Bot integration
Awesome sales person
What do you dislike about the product?
using for 5 months and so far nothing to complain.
What problems is the product solving and how is that benefiting you?
We are automating our Cyber Security user training and awareness feedback. Workato has allowed us to integrate various platforms and their respective logs, and in turn assisted us in our ability to paint an entire picture pertaining to the risk posture of a particular user and their respective device(s.)
Recommendations to others considering the product:
Integrates w many application on the cloud and on premises.
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