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External reviews

479 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dermicos H.

Pros and Cons of Workato

  • February 01, 2018
  • Review provided by G2

What do you like best about the product?
What I like best about workato is the ease of linking our web based applications with no problems. You can click it and drop it and its linked! Our team uses it to collaborate on projects and its wonderful.
What do you dislike about the product?
The price of workato is the only thing I dislike because its not available for everyone in our company.
What problems is the product solving and how is that benefiting you?
We are completing projects at a faster speed with less issues and everything is up to date due to using workato,something that previously took weeks have been cut back to a week or less.
Recommendations to others considering the product:
When you have teams working on projects this is the easiest way to get it done!!


    Consumer Goods

Intelligent Automation

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
This software delivers relevant information and better workflows with AI- powered chatbots.
What do you dislike about the product?
There are no disadvantages to this software that I have observed.
What problems is the product solving and how is that benefiting you?
Workato integrates everything for human resources. You can connect all your cloud apps, ground apps, databases, processes, and APIs.
Recommendations to others considering the product:
The software features automated error repair and rollback with zero data loss.


    Arthur N.

A truly enterprise integration platform for both technical & non-technical audience

  • January 31, 2018
  • Review verified by G2

What do you like best about the product?
A library of connectors and community recipes that makes it easy to build any type of integration with just point and click allowing you to build workflows with a drag/drop functionality super easy to use!

I also like their integration with Workbot - alot of our slack workflows are integrated with Workbot.
What do you dislike about the product?
Documentation can be improved with more specific examples. Other than that there's really nothing much to improve about the product.
What problems is the product solving and how is that benefiting you?
Customer 360 across all our apps and database. This has significantly improved our overall customer experience and decision making.

Overall communications between the company and different teams - with new integrations we can see dashboard metrics easily and have discussions around them.
Recommendations to others considering the product:
Just try it for 30 days i'm sure it'll work out.


    Joanne M.

Super software, great service

  • January 29, 2018
  • Review verified by G2

What do you like best about the product?
customer support, variety of recipes available
What do you dislike about the product?
there is nothing I dislike about workato
What problems is the product solving and how is that benefiting you?
connection between by software systems


    Marketing and Advertising

Great product with excellent support

  • January 19, 2018
  • Review verified by G2

What do you like best about the product?
Workato enables you to connect to a LOT of applications! Think Zapier but on steroids. Support is great, lots of materials to learn.
What do you dislike about the product?
Takes a bit of getting used to if your a non tech, but you can get there, support is quality.
What problems is the product solving and how is that benefiting you?
Efficiency based solutions, connecting data bases to invoicing software.
Recommendations to others considering the product:
Put in some time getting to know what its capable of, watch videos, join web's they do to learn more.


    Information Technology and Services

The easiest way to build integrations and workflows for your business

  • December 21, 2017
  • Review verified by G2

What do you like best about the product?
A library of connectors and community recipes that makes it easy to build any type of integration with just point and click.
What do you dislike about the product?
The platform can do a lot & not everything is documented, join their Product Hour to stay up to date.
What problems is the product solving and how is that benefiting you?
Its a boon for end-to-end lead to revenue tracking across Salesforce, Netsuite. It allows the running of marketing campaigns to be based on revenue generated from the campaigns as compared to clicks.


    Nathan B.

automates so much, jsut not quite everything you need

  • December 08, 2017
  • Review verified by G2

What do you like best about the product?
how easy it is to read the program you are creating.
It is really easy to see what you are building and to work out where there are mistakes. It also allows for visual debugging generally.
What do you dislike about the product?
doesn't take advantage of the full google api, so things like finding the share url of a folder in drive doesn't work without writing a custom GET request.
What problems is the product solving and how is that benefiting you?
We use Googel Drive for storage and Sheets for working out quote requirements as well as for receiving forms with reviews etc, so I use workato to copy and link relevant information into Salesforce and back.
Recommendations to others considering the product:
consider whether the products you use are completely supported by workato or only partially. Zapier seems to do some things slightly better than Workato, but not others. It really requires determining the full desired workflow and then attempt to build it in both systems to see which has the best integration for your requirements - it may even require a mix of both. Also, sometimes when copying data from sheets with workato, workato is too fast and the full line has not been loaded yet (even from a submit operation), so recommend using the 5 minute timer.


    Computer Software

New user in proof of concept, very impressed, so far

  • March 28, 2017
  • Review verified by G2

What do you like best about the product?
Very easy to use. Setup a simple recipe with no training.
What do you dislike about the product?
There is nothing that I dislike, so far.
What problems is the product solving and how is that benefiting you?
Still in POC, but would like to use Workato for the framework for all of the integrations we build.
Recommendations to others considering the product:
I am still in evaluation, but my impression is very good. I would recommend giving it a try.


    Daniel K.

Workato is a must have tool

  • October 19, 2016
  • Review verified by G2

What do you like best about the product?
This is a must have tool if you use Infusionsoft & Quickbooks
What do you dislike about the product?
The setup is a bit confusing & time consuming.
What problems is the product solving and how is that benefiting you?
Seamless integration between infusionsoft and quickbooks (once it is setup)