One of the first projects undertaken by new customers to AWS is modernizing their contact center. On-premises contact centers are costly to operate, time-consuming to manage, and often very complex to set up. The Contact Center Modernization solutions on AWS help customers establish an easy-to-use, omnichannel cloud contact center, so they can provide superior customer service at a lower cost.
AWS Services
Purpose-built cloud products
Partner Solutions
Software, SaaS, or managed services from AWS Partners
Guidance
Prescriptive architectural diagrams, sample code, and technical content