Amazon Translate FAQs

The easiest way to get started with Amazon Translate is to use the console to translate some text. You can also call the service directly from the AWS Command Line Interface, or use one of the SDKs in the programming language of your choice to integrate with your applications. Either way, you can start using Amazon Translate for multilingual text capabilities to translate text with just a few lines of code.

You can pass source text to the API and indicate the source and target languages. Amazon Translate return the text translated into the target language. There are three main ways to use the API – first, you can integrate the API into your application to localize highly dynamic application components such as multi-participant chat, for example. Second, you can string it with other services to enable language-independent processing. For example, Database services such as Amazon Relational Database Service (RDS) can be called through AWS Lambda blueprints to enable website localization of moderately-dynamic content such as user generated reviews and forum posts. Finally, you can translate batches of documents. For example, financial services companies can translate and monitor news articles in any language; legal teams can discover materials in multiple languages related to a lawsuit (known as eDiscovery); patent attorneys can search patent repositories anywhere in the world in IP cases.

Amazon Translate takes plain text input and language flags to indicate the language of the source text and desired target. If the source language is unknown, Amazon Translate will identify the source language using Amazon Comprehend behind the scenes, and report that language back along with the translation to the target language.

Amazon Translate supports plain text input in UTF-8 format.

Amazon Translate real-time service calls are limited to 5,000 bytes per API call. We provide instructions on how to break up large documents into sections and paragraphs so that customers can translate text of any length. See instructions here.

Amazon Translate asynchronous Batch Translation service accepts a batch of up to 5 GB in size per API call with each document not exceeding 20 MB in size, each document containing no more than 1,000,000 characters, and the number of documents in the S3 bucket folder not exceeding 1,000,000 per batch.

The Amazon Translate service is highly scalable. The default limits can be found here.

You are not required to attribute translations, but we do suggest that you attribute the translation to Machine Translation to inform your own customers.

For technical support, please contact AWS Customer Service. You can submit feedback through Customer Service, or by going to the Amazon Translate console and selecting the feedback option.

Refer to the Amazon Translate pricing page to learn more.

Please refer to the AWS Global Infrastructure Region Table.

Amazon Translate Batch Translation is available in US East 1 (Northern Virginia), US East 2 (Ohio), US West 2 (Oregon), EU West 1 (Ireland), EU West 2 (London), EU Central 1 (Frankfurt), and Asia Pacific North East 2 (Seoul).

Requests where the source language equals the target language (whether user designated or automatically identified), and when an error occurs and no translation is returned, are not charged for. Requests where the content is non-translatable (e.g., “&*^%((**&(^”) are charged for.

Amazon Translate may store and use text inputs processed by the service solely to provide and maintain the service and to improve and develop the quality of Amazon Translate and other Amazon machine-learning/artificial-intelligence technologies. Use of your content is important for continuous improvement of your Amazon Translate customer experience, including the development and training of related technologies. We do not use any personally identifiable information that may be contained in your content to target products, services or marketing to you or your end users. Your trust, privacy, and the security of your content are our highest priority, and we implement appropriate and sophisticated technical and physical controls, including encryption at rest and in transit, designed to prevent unauthorized access to, or disclosure of, your content and ensure that our use complies with our commitments to you. Please see https://aws.amazon.com/compliance/data-privacy-faq/ for more information. You may opt out of having your content used to improve and develop the quality of Amazon Translate and other Amazon machine-learning/artificial-intelligence technologies by using an AWS Organizations opt-out policy. For information about how to opt out, see Managing AI services opt-out policy.

Only authorized employees will have access to your content that is processed by Amazon Translate. Your trust, privacy, and the security of your content are our highest priority and we implement appropriate and sophisticated technical and physical controls, including encryption at rest and in transit, designed to prevent unauthorized access to, or disclosure of, your content and ensure that our use complies with our commitments to you. Please see https://aws.amazon.com/compliance/data-privacy-faq/ for more information.

You always retain ownership of your content, and we will only use your content with your consent.

Any content processed by Amazon Translate is encrypted and stored at rest in the AWS region where you are using Amazon Translate. Some portion of content processed by Amazon Translate may be stored in another AWS region solely in connection with the continuous improvement and development of your Amazon Translate customer experience and other Amazon machine-learning/artificial-intelligence technologies. Your trust, privacy, and the security of your content are our highest priority, and we implement appropriate and sophisticated technical and physical controls, including encryption at rest and in transit, designed to prevent unauthorized access to, or disclosure of, your content and ensure that our use complies with our commitments to you. Please see https://aws.amazon.com/compliance/data-privacy-faq/ for more information.

Yes, subject to your compliance with the AWS Service Terms, including your obligation to provide any required notices and obtain any required verifiable parental consent under COPPA, you may use Amazon Translate in connection with websites, programs, or other applications that are directed or targeted, in whole or in part, to children under age 13.

For information about the requirements of COPPA and guidance for determining whether your website, program, or other application is subject to COPPA, please refer directly to the resources provided and maintained by the United States Federal Trade Commission. This site also contains information regarding how to determine whether a service is directed or targeted, in whole or in part, to children under age 13.